When you purchase a Medi-Rub Foot or Body Massager, you also have the peace of mind that comes from knowing that your massager is backed by a successful, American-based company that has been in business for more than 30 years.
Medi-Rub Corporation, hereby warrants to the original purchaser that it will replace or repair the defective unit, at no charge to the customer including shipping to and from the customer's place of residence or business, for the first year of ownership when such request is made within one year of purchase. (Proof of purchase date must be sent when claiming service under this warranty.
To have the above warranty honored, the original purchaser must package the device together with the name, address, zip code, phone number, and proof of purchase and an explanation of the malfunction. We will arrange for United Parcel Service to pick up the device at no cost to the customer. This service is applicable anywhere in the contiguous United States only. After the first year, it is the customer's responsibility to return the device to Medi-Rub Corporation along with a detailed explanation of the malfunction. Prior to service or repair, we will notify the customer of the cost if any. We only charge for replacement parts and labor is free.
This warranty does not extend to any units which have been used in violation of written instructions furnished, or to units which have been altered or modified or damage to products or parts. This warranty is void if the product has been damaged by accident, unreasonable use, misuse, neglect, improper service or repaired by unauthorized personnel or other causes not arising out of defects in materials or workmanship.